PRIVACY POLICY

Our company may collect personal data for various purposes. Below, we explain how personal data is collected, processed, and protected.

Through the completion of membership forms, surveys, and various forms available on our online store, certain personal information (such as name, surname, company information, telephone number, address, and email address) may be collected from members as required by the nature of our services.

From time to time, our company may send campaign information, new product announcements, and promotional offers to customers and members. Members may choose whether or not to receive such communications during registration and can later update these preferences through their account settings or by using the unsubscribe link included in such communications.

Personal information submitted electronically by members through our online store or email confirmation processes will not be disclosed to third parties outside the purposes and scope specified in the “User Agreement” concluded with our members.

To identify system-related problems and resolve any disputes or issues related to the services provided, our company records and uses members’ IP addresses. IP addresses may also be used to identify users in a general manner and to collect broad demographic information.

Our company does not share information requested within the scope of the membership agreement with individuals or organizations. Personal information may be used when necessary to contact users.

Our company undertakes to keep confidential information strictly private and confidential, to regard it as a duty of confidentiality, and to take all necessary measures and exercise due diligence to prevent unauthorized access, disclosure, public availability, or misuse of confidential information.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping on info@dinahometex.com. Your credit card information is never stored in our system.

There are two indicators that show you are on a secure website during transactions. One of these is the key or lock icon displayed in your browser. This indicates that you are on a secure webpage and that all information is encrypted and protected.

Information related to the credit card used during shopping is encrypted with a 256-bit SSL (Secure Sockets Layer) protocol and transmitted directly to the relevant bank for verification, independently of info@dinahometex.com. If the card is approved, the shopping process continues. Since no card information is viewed or stored by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment, billing, and delivery address information for orders placed online by credit card is monitored by our company to prevent credit card fraud. Therefore, customers placing orders for the first time may be required to verify their financial and contact information before their orders can proceed to the fulfillment and delivery stages. If necessary, the customer or the relevant bank may be contacted for verification purposes.

Only you can access and modify the information you provide during registration. As long as you protect your login credentials, it is not possible for others to access or modify your personal information. For this purpose, all membership transactions are carried out within a 256-bit SSL secure environment. This system is an internationally recognized encryption standard that cannot be compromised.

Websites that provide customer service channels, along with clearly stated company addresses and telephone numbers, are generally preferred by consumers. This enables users to obtain detailed information and better assess the reliability of the company operating the online store.

Note: We recommend checking whether the company’s physical address and telephone number are clearly displayed on any online shopping website. Before making a purchase, record all contact details of the store from which you intend to buy. If you have any doubts, contact the company before completing your purchase. All information regarding our company and location is clearly provided on our online shopping website.

THIRD-PARTY WEBSITES AND APPLICATIONS

The website info@dinahometex.com may contain links to other websites. Our company is not responsible for the privacy practices or content of websites accessed through these links.

Advertisements published on our website may be distributed through our advertising partners. The privacy policy principles contained herein apply solely to the use of our online store and do not extend to third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the limited circumstances listed below, our company may disclose user information to third parties outside the scope of this Privacy Policy:

1. Where disclosure is required by laws, decrees, regulations, or other legal obligations imposed by authorized legal authorities.
2. Where disclosure is necessary to fulfill and enforce the Membership Agreement and other agreements concluded with users, or where information is requested as part of a duly conducted investigation by competent administrative or judicial authorities.
3. Where disclosure is necessary to protect the rights, property, or safety of users.

EMAIL SECURITY

Please never include your credit card number, passwords, or sensitive payment information in emails sent to our customer service department regarding your orders. Information contained in emails may be viewed by third parties, and our company cannot guarantee the security of information transmitted via email under any circumstances.

BROWSER COOKIES

Our company may obtain information about users visiting our online store and their website usage through technical communication files known as cookies.

Cookies are small text files sent by a website to a user’s browser and stored in memory. Cookies facilitate the use of the Internet by storing information about user preferences and website status.

Cookies help us obtain statistical information such as the number of visitors, the frequency of visits, the duration of visits, and browsing behavior. They also assist in generating customized advertisements and content for users. Cookies are not designed to retrieve personal information or data from your computer or email account.

Most browsers are initially configured to accept cookies. However, users can change their browser settings to reject cookies or receive notifications when cookies are sent.

Our company reserves the right to modify this Privacy Policy at any time by publishing updates on the website or notifying users via email. Any changes shall become effective upon publication.

For any questions or suggestions regarding our Privacy Policy, please contact us via email at info@dinahometex.com.

You may also contact us using the following information:

Company Name: Dina Home Textile

E-mail: info@dinahometex.com

Phone: +998951044445